Relationship Banking Specialist

Bank of America; Carson (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Bank of America is hiring for a front-line client associate role based in California. You will engage clients in the lobby, educate them on self-service options (ATM, mobile and online banking), and accurately process cash transactions while building lasting client relationships.

The role emphasizes compliance, teamwork, and delivering a superior client experience across multiple centers. You should be able to work weekends or extended hours as needed, learn new systems quickly, and operate with

Qualifications

• Customer-oriented self-starter with strong work ethic.
• Effective communication and relationship-building.
• Ability to learn new technology platforms.
• Willing to work weekends/extended hours.
• Bachelor's degree or business-related associate degree.

Responsibilities

• Executes bank's risk culture and drives operational excellence.
• Builds client relationships to meet financial needs.
• Follows processes to serve clients in compliance with laws.
• Grows product knowledge by collaborating with lending and investments teams.
• Manages lobby flow, appointments, and outbound calls.
• Delivers a positive client experience.
• Handles cash with accuracy and integrity.

Skills

Cash handling

Sales experience

Communication

Customer focus

Time management

Education

Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance

Job description

Bank of America is hiring for a front-line client associate role based in California. You will engage clients in the lobby, educate them on self-service options (ATM, mobile and online banking), and accurately process cash transactions while building lasting client relationships.

The role emphasizes compliance, teamwork, and delivering a superior client experience across multiple centers. You should be able to work weekends or extended hours as needed, learn new systems quickly, and operate with