Relationship Banking Specialist

Huntington Bank; Nitro, Northern (WV, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Huntington Bank in Nitro, WV is seeking a Concierge to assist walk-in customers, retain and grow consumer and business relationships, and proactively identify financial goals and needs. You will educate customers on deposit products, process transactions accurately, and balance daily operations while upholding service excellence.

The role emphasizes proactive relationship growth through a disciplined sales process, referrals, and collaboration with partners, while adhering to all bank policies

Qualifications

• 1 year customer service in banking, financial services or goal driven retail sales.
• High School Diploma OR Bachelor's Degree.

Responsibilities

• Provide excellent customer service and resolve customer issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow customer relationships through sales processes and referrals.
• Refer customers to other areas of the bank to deepen relationships.

Skills

Customer service

Communication

Relationship management

Sales activities

Technology proficiency

Education

High School Diploma

Bachelor's Degree

Tools

Core banking system

CRM software

Job description

Huntington Bank in Nitro, WV is seeking a Concierge to assist walk-in customers, retain and grow consumer and business relationships, and proactively identify financial goals and needs. You will educate customers on deposit products, process transactions accurately, and balance daily operations while upholding service excellence.

The role emphasizes proactive relationship growth through a disciplined sales process, referrals, and collaboration with partners, while adhering to all bank policies