Relationship Banking Specialist

Bank of America; Manchester (CT); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America in Manchester, CT is seeking a client-focused associate to engage clients in the lobby and assist with self-service transactions through mobile, online banking, or ATM. You will process cash transactions accurately and build relationships to meet clients' financial needs, guiding them to appropriate solutions.

The role supports an inclusive workplace, requires flexibility including some weekend hours, and offers opportunities to learn, grow, and make an impact within a large,

Qualifications

• Demonstrated customer service and sales-oriented mindset.
• Ability to learn and adapt to new information and technology platforms.
• Strong communication skills and problem-solving abilities.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
• Grows business knowledge and network by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls effectively.
• Drives the client experience.
• Manages cash responsibilities.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma

Bachelor's Degree or business-relevant Associate’s Degree

Job description

Bank of America in Manchester, CT is seeking a client-focused associate to engage clients in the lobby and assist with self-service transactions through mobile, online banking, or ATM. You will process cash transactions accurately and build relationships to meet clients' financial needs, guiding them to appropriate solutions.

The role supports an inclusive workplace, requires flexibility including some weekend hours, and offers opportunities to learn, grow, and make an impact within a large,