Relationship Banker – Bridgeport & Trumbull Area

Bank of America; Shelton (CT); On-site; USD 34,000 - 37,000; Full time

Job summary

Bank of America in Shelton, CT is seeking a client-focused associate to engage clients in the lobby, educate on self-service banking, and process cash transactions with accuracy and courtesy. You will identify solutions and refer clients to banking experts to help achieve their financial goals, leveraging strong relationship-building skills.

This role requires effective communication, adaptability, and the ability to work flexible hours, including weekends.

Qualifications

• Enthusiastic self-starter with strong work ethic focused on results.
• Builds relationships and collaborates to deliver client-focused solutions.
• Comfortable educating clients on self-service banking and digital tools.
• Ability to learn and adapt to new information and technology platforms.
• Willing to work weekends or extended hours.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows processes and guidelines to act in clients' and bank's best interest
• Grows knowledge by partnering with experts in small business, lending, investments
• Manages center traffic, appointments, and outbound calls
• Drives the client experience
• Manages cash responsibilities

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

Bachelor's Degree or Associate's Degree in business

High School Diploma or GED

Job description

Bank of America in Shelton, CT is seeking a client-focused associate to engage clients in the lobby, educate on self-service banking, and process cash transactions with accuracy and courtesy. You will identify solutions and refer clients to banking experts to help achieve their financial goals, leveraging strong relationship-building skills.

This role requires effective communication, adaptability, and the ability to work flexible hours, including weekends.