Relationship Banker: Client Solutions Partner

Bank of America; Wethersfield (CT); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Benefits eligible

Paid time off

Job summary

Bank of America is hiring for a customer-facing role in CT that involves engaging clients in the lobby, educating on self-service options, and processing cash transactions. The job emphasizes strong client relationships, compliance, and operations excellence.

The position requires effective communication, adaptability to schedules including weekends, and the ability to connect clients with appropriate financial solutions. A high school diploma and relevant experience are expected.

Qualifications

• Requires a High School Diploma or GED.
• Bachelor's Degree or business-related Associate's Degree preferred.
• Experience in financial services and sales environment is beneficial.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
• Grows business knowledge and network by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls effectively.
• Drives the client experience and ensures accurate cash handling.

Skills

Customer Focus

Relationship Building

Sales Experience

Cash Handling

Communication

Time Management

Problem Solving

Adaptability

Teamwork

Banking Knowledge

Education

High School Diploma / GED

Bachelor's Degree or related Associate's Degree

Job description

Bank of America is hiring for a customer-facing role in CT that involves engaging clients in the lobby, educating on self-service options, and processing cash transactions. The job emphasizes strong client relationships, compliance, and operations excellence.

The position requires effective communication, adaptability to schedules including weekends, and the ability to connect clients with appropriate financial solutions. A high school diploma and relevant experience are expected.