Relationship Banker — Client Experience & Solutions

Bank of America; Lake Worth (TX); On-site; USD 21,000 - 29,000; Full time

Job summary

Bank of America is seeking a friendly, client-focused associate to engage customers in the lobby and guide them through self-service banking options. You will help process cash transactions accurately, learn financial solutions, and connect clients to appropriate services to meet their goals.

The role emphasizes building relationships, delivering strong service, and working with cross-functional teams. Weekend hours may be required, with in-office responsibilities and a strong emphasis on

Qualifications

• Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Responsibilities

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Grows business knowledge and network by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience

Branding

Client Management

Client Solutions Advisory

Relationship Building

Prospecting

Referral Identification

Referral Management

Education

Bachelor's Degree or business degree

Job description

Bank of America is seeking a friendly, client-focused associate to engage customers in the lobby and guide them through self-service banking options. You will help process cash transactions accurately, learn financial solutions, and connect clients to appropriate services to meet their goals.

The role emphasizes building relationships, delivering strong service, and working with cross-functional teams. Weekend hours may be required, with in-office responsibilities and a strong emphasis on