Relationship Banking Specialist

JP Morgan Chase; Hampton (GA); On-site; USD 42,000 - 61,000; Full time

Job summary

JPMorgan Chase seeks an Associate Banker to deliver welcoming, knowledgeable service and support clients with daily banking needs. You will open accounts, guide digital tools, and partner with the branch team to achieve goals.

Ideal candidates show strong communication, a client-first mindset, and the ability to resolve issues efficiently while maintaining compliance across bank procedures.

Qualifications

• Must put clients first and greet them warmly to create a welcoming branch environment.
• Able to build trusted relationships and show genuine care in client interactions.
• Strong communication to understand client needs and explain solutions clearly.
• Resolve client issues quickly with attention to detail to maintain consistency.
• Collaborate with branch team to deliver seamless service and meet goals.
• Familiarity with cash handling and basic banking procedures is preferred.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Open new accounts and service existing ones while following policies and regulations.
• Educate clients on day-to-day banking and digital options like mobile app and ATMs.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Handle branch operations including cash devices while adhering to bank procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Cash handling

Tech-savvy

Education

High school diploma or GED

Tools

Chase Mobile App

Job description

JPMorgan Chase seeks an Associate Banker to deliver welcoming, knowledgeable service and support clients with daily banking needs. You will open accounts, guide digital tools, and partner with the branch team to achieve goals.

Ideal candidates show strong communication, a client-first mindset, and the ability to resolve issues efficiently while maintaining compliance across bank procedures.