Relationship Banker: Client Experience Champion

JP Morgan Chase; San Jose (CA); In loco; USD 60.000 - 85.000; Tempo pieno

Descrizione del lavoro

JPMorgan Chase seeks an Associate Relationship Banker at a Chase branch to deliver welcoming, knowledgeable service and tailored financial solutions. You will help clients in person and by phone, guiding them to Chase digital tools and building lasting relationships.

You’ll learn products quickly, work with specialists for complex needs, and follow bank policies and regulatory requirements to ensure trust and compliance across interactions.

Competenze

• High school education or equivalent required; college degree preferred.
• Strong communication and customer-service skills.
• Ability to explain products clearly and tailor solutions.

Mansioni

• Put clients first and exceed expectations with attentive service.
• Engage in consultative communication to build trust and understand needs.
• Assist walk-in and scheduled clients with banking solutions and referrals.
• Educate clients on technology tools like mobile app and online banking.
• Learn products quickly and collaborate with team to address complex needs.
• Adhere to policies, procedures, and regulatory requirements.

Conoscenze

Customer experience

Communication

Problem solving

Regulatory compliance

Time management

Formazione

High School diploma / GED

College degree or military equivalent

Descrizione del lavoro

JPMorgan Chase seeks an Associate Relationship Banker at a Chase branch to deliver welcoming, knowledgeable service and tailored financial solutions. You will help clients in person and by phone, guiding them to Chase digital tools and building lasting relationships.

You’ll learn products quickly, work with specialists for complex needs, and follow bank policies and regulatory requirements to ensure trust and compliance across interactions.