Relationship Banker: Elevate Client Experiences & Solutions

JP Morgan Chase; United States; On-site; USD 42,000 - 54,000; Full time

Job summary

JPMorgan Chase & Co. seeks an Associate Banker to welcome clients, handle account servicing, and promote Chase digital tools. You will work in a dynamic branch environment, delivering courteous service and tailored financial guidance to help clients achieve their goals.

Responsibilities include greeting clients, opening accounts, guiding digital banking usage, and collaborating with team to meet branch objectives while adhering to required policies and procedures.

Qualifications

• Demonstrates a customer-first mindset and hospitality in branch interactions.
• Builds trusted relationships through genuine care and proactive listening.
• Communicates clearly and politely to understand and help clients.
• Resolves client issues with attention to detail and consistency.
• Collaborates with branch teammates to deliver seamless service.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Provide account servicing, open new accounts, and ensure compliance with policies and regulations.
• Assist clients with day-to-day banking and technology solutions (mobile app, online banking, ATMs).
• Develop meaningful relationships by listening, asking questions, and offering solutions.
• Handle branch operations tasks such as cash handling and device management while adhering to procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Teamwork

Learning new products

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. seeks an Associate Banker to welcome clients, handle account servicing, and promote Chase digital tools. You will work in a dynamic branch environment, delivering courteous service and tailored financial guidance to help clients achieve their goals.

Responsibilities include greeting clients, opening accounts, guiding digital banking usage, and collaborating with team to meet branch objectives while adhering to required policies and procedures.