Relationship Banking Specialist

Citizens Bank; Hamilton (NJ); On-site; USD 34,000 - 43,000; Full time

Benefits offered by this job

Volunteer time off

Donation matching

401K with match

Tuition assistance

Job summary

Citizens Bank is seeking a friendly, results‑driven associate to help customers with financial solutions and everyday banking needs. You’ll welcome clients, ask questions to uncover goals, and recommend products that fit their situation.

The role emphasizes in‑person service, collaboration with specialists, and promoting digital banking tools for convenient use. Starting pay is $25 per hour with a typical 40‑hour week and potential for incentives.

Qualifications

• 2 years of sales and customer service experience or more, with a focus on meeting goals.
• Ability to ask questions and identify needs to improve customer relationships.
• Proven success in building relationships and cross-selling.
• Comfort using digital channels to support business goals.

Responsibilities

• Assist customers with financial solutions across lending, deposits, and digital tools.
• Promote products and services to meet customers' financial goals.
• Develop relationships through in-branch and outbound interactions.
• Collaborate with partners in Wealth Mgmt, Mortgage and Business Banking.

Skills

Sales experience

Customer service

Communication skills

Problem solving

Digital banking knowledge

Education

High School degree or GED

Job description

Citizens Bank is seeking a friendly, results‑driven associate to help customers with financial solutions and everyday banking needs. You’ll welcome clients, ask questions to uncover goals, and recommend products that fit their situation.

The role emphasizes in‑person service, collaboration with specialists, and promoting digital banking tools for convenient use. Starting pay is $25 per hour with a typical 40‑hour week and potential for incentives.