Relationship Banking Specialist

JPMorgan Chase & Co.; Denver (CO); On-site; USD 45,000 - 70,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Associate Relationship Banker to welcome and assist clients in our Denver branch, offering thoughtful financial solutions and leveraging digital tools for convenience.

You will build lasting relationships, educate clients on banking products, and collaborate with specialists to meet their needs. The role emphasizes hospitality, adherence to regulatory requirements, and weekend/evening hours as needed.

Qualifications

• Ability to create memorable experiences for our clients.
• Excellent communication skills, both in person and over the phone.
• Ability to quickly and effectively resolve client issues with attention to detail.
• Operate within established risk parameters/tolerances and meet compliance obligations.
• High school degree, GED, or foreign equivalent.
• Ability to work branch hours including weekends and some evenings.

Responsibilities

• Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
• Engage in clear, polite, consultative communication to help clients and build trust – ask questions and listen to understand, anticipate their needs.
• Assist walk-in and scheduled clients, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
• Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
• Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Client service

Communication

Relationship building

Problem solving

Banking knowledge

Education

High school diploma

College degree

Job description

JPMorgan Chase & Co. is seeking an Associate Relationship Banker to welcome and assist clients in our Denver branch, offering thoughtful financial solutions and leveraging digital tools for convenience.

You will build lasting relationships, educate clients on banking products, and collaborate with specialists to meet their needs. The role emphasizes hospitality, adherence to regulatory requirements, and weekend/evening hours as needed.