Client-First Relationship Banker

JPMorgan Chase & Co.; Brighton (CO); On-site; USD 40,000 - 64,000; Full time

Job summary

JPMorgan Chase & Co. in Colorado is seeking an Associate Relationship Banker to welcome clients, understand their financial needs, and connect them with Chase solutions.

You will help walk-in clients and use digital tools to deliver convenient banking experiences with a focus on service excellence. You will learn products, comply with banking regulations, and collaborate with branch teammates to deliver tailored financial guidance.

Qualifications

• High school degree, GED, or foreign equivalent.
• Ability to work branch hours including weekends and some evenings.
• Excellent communication and customer service skills.

Responsibilities

• Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
• Engage in clear, polite, consultative communication to help clients and build trust – ask questions and listen to understand, anticipate their needs.
• Assist walk-in and scheduled clients, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
• Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
• Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Customer service

Communication skills

Problem solving

Regulatory compliance understanding

Sales experience

Weekend/evening availability

Education

High school diploma

College degree or military equivalent

Tools

Chase Mobile App

Chase.com

Job description

JPMorgan Chase & Co. in Colorado is seeking an Associate Relationship Banker to welcome clients, understand their financial needs, and connect them with Chase solutions.

You will help walk-in clients and use digital tools to deliver convenient banking experiences with a focus on service excellence. You will learn products, comply with banking regulations, and collaborate with branch teammates to deliver tailored financial guidance.