Relationship Banker: Create Memorable Client Experiences

Aumni; Brighton (CO); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Total rewards package

Healthcare coverage

Retirement savings plan

On-site health and wellness centers

Job summary

JPMorgan Chase in the United States is seeking an Associate Relationship Banker to welcome clients in-branch, offer tailored financial solutions, and provide attentive service. You will guide customers through products, digital tools, and eligible services, aiming to build lasting relationships.

The role emphasizes hospitality, collaboration with specialists, and adherence to security, privacy, and banking regulations. Weekend/evening shifts are required as needed.

Qualifications

• High school diploma, GED, or foreign equivalent.
• Ability to work branch hours including weekends and some evenings.
• Adhere to risk parameters and complete required training.
• Ability to communicate clearly to tailor features and benefits of products.

Responsibilities

• Put clients first and deliver attentive, friendly service.
• Engage in clear, polite communication to build trust and understand needs.
• Assist walk-in and scheduled clients in person and by phone.
• Educate clients on technology solutions like Chase Mobile App and Chase.com.
• Learn products and procedures to consult clients and connect them to experts.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Client experience

Communication skills

Issue resolution

Risk & compliance

Customer service

Education

High school diploma or equivalent

Job description

JPMorgan Chase in the United States is seeking an Associate Relationship Banker to welcome clients in-branch, offer tailored financial solutions, and provide attentive service. You will guide customers through products, digital tools, and eligible services, aiming to build lasting relationships.

The role emphasizes hospitality, collaboration with specialists, and adherence to security, privacy, and banking regulations. Weekend/evening shifts are required as needed.