Relationship Banking Specialist

JPMorganChase; Loveland (CO); On-site; USD 42,000 - 56,000; Full time

Job summary

JPMorgan Chase is seeking an Associate Relationship Banker for a branch role in Loveland, CO. You will welcome clients, provide knowledgeable financial solutions, and connect customers with digital tools to simplify banking tasks.

You will help build lasting relationships by listening to clients' needs, explaining products clearly, and coordinating with specialists when needed. This role requires weekend/evening availability and adherence to banking policies and safeguards.

Qualifications

• Create memorable client experiences throughout every interaction.
• Excellent communication skills for in-person and phone conversations.
• Resolve client issues promptly with attention to detail.
• Work within risk parameters and comply with regulatory requirements.
• Flexibility to work branch hours including weekends and some evenings.

Responsibilities

• Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
• Engage in clear, polite, consultative communication to help clients and build trust – ask questions and listen to understand, anticipate their needs.
• Assist walk-in and scheduled clients, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
• Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs.
• Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Client experience

Communication skills

Problem resolution

Risk & compliance

Education

High school degree/GED or foreign equivalent

Job description

JPMorgan Chase is seeking an Associate Relationship Banker for a branch role in Loveland, CO. You will welcome clients, provide knowledgeable financial solutions, and connect customers with digital tools to simplify banking tasks.

You will help build lasting relationships by listening to clients' needs, explaining products clearly, and coordinating with specialists when needed. This role requires weekend/evening availability and adherence to banking policies and safeguards.