Relationship Banking Specialist

Bank of America Corporation; Cincinnati (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America in Cincinnati seeks a friendly, customer-focused Teller to engage clients in the lobby and assist with transactions using self-service resources. You will handle cash accurately, educate customers on digital tools, and connect clients with solutions to meet their financial goals.

The role requires strong communication, reliability, and the ability to work weekends or extended hours at a nearby center. Training is provided, and advancement opportunities exist within Retail Banking.

Qualifications

• Strong customer service and communication skills.
• Ability to learn and adapt to new information and technology platforms.
• Experience in financial services or sales is a plus.
• Willingness to work weekends and extended hours when needed.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Grows business knowledge and network by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED / Secondary School

Job description

Bank of America in Cincinnati seeks a friendly, customer-focused Teller to engage clients in the lobby and assist with transactions using self-service resources. You will handle cash accurately, educate customers on digital tools, and connect clients with solutions to meet their financial goals.

The role requires strong communication, reliability, and the ability to work weekends or extended hours at a nearby center. Training is provided, and advancement opportunities exist within Retail Banking.