Relationship Banker: Build Client Solutions & Growth

Bank of America; Eagan (MN); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America in the United States is hiring a customer-facing teller to engage clients in the lobby, educate on self-service options and process cash transactions accurately. You will build relationships, follow risk and compliance standards, and contribute to a seamless client experience.

The role requires a high school diploma, strong communication, and cash handling ability. Weekend and extended hours coverage may be needed.

Qualifications

• Strong customer service mindset with a focus on helping clients achieve financial goals.
• Ability to explain self‑service banking options (ATM, mobile/online banking) clearly.
• Comfort working with cash handling and basic banking transactions.
• Willingness to work weekends and/or extended hours as needed.

Responsibilities

• Engage clients in the lobby to educate and assist with transactions and self‑service resources.
• Accurately and efficiently process cash transactions for clients.
• Build relationships to meet client financial needs and connect clients to appropriate solutions.
• Follow established processes, guidelines, and regulatory requirements.
• Manage center traffic, appointments, and outbound calls to drive client experience.

Skills

Client focus

Relationship building

Communication

Problem solving

Adaptability

Time management

Attention to detail

Education

High School Diploma or GED

Bachelor's Degree (preferred) in business or finance

Job description

Bank of America in the United States is hiring a customer-facing teller to engage clients in the lobby, educate on self-service options and process cash transactions accurately. You will build relationships, follow risk and compliance standards, and contribute to a seamless client experience.

The role requires a high school diploma, strong communication, and cash handling ability. Weekend and extended hours coverage may be needed.