Relationship Banker: Client Solutions & In-Person Banking

Bank of America Corporation; Oakwood (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America Corporation is seeking a customer-focused team member to engage clients in the lobby, educate on self-service banking, and accurately handle cash transactions. You will build relationships, uncover financial needs, and connect clients to solutions that meet their goals.

The role requires strong communication, adaptability, and a customer-centric approach, with weekend/extended hours as needed, within a 40-hour week at a United States financial center.

Qualifications

• Enthusiastic, highly motivated self-starter with strong work ethic and results focus.
• Capable of building relationships and collaborating across teams.
• Confident in educating clients on self-service banking options (ATM/online/mobile).
• Strong time management and adherence to laws and guidelines.

Responsibilities

• Engage clients in the lobby to educate and assist with self-service banking.
• Process cash transactions accurately and efficiently as needed.
• Develop conversations to understand clients' financial priorities and goals.
• Grow knowledge by partnering with experts in small business, lending, and investments.
• Manage center traffic, appointments, and outbound calls; drive client experience.

Skills

Adaptability

Client Focus

Oral Communications

Problem Solving

Relationship Building

Sales Experience

Education

High School Diploma / GED

Bachelor's Degree (Desirable)

Job description

Bank of America Corporation is seeking a customer-focused team member to engage clients in the lobby, educate on self-service banking, and accurately handle cash transactions. You will build relationships, uncover financial needs, and connect clients to solutions that meet their goals.

The role requires strong communication, adaptability, and a customer-centric approach, with weekend/extended hours as needed, within a 40-hour week at a United States financial center.