Client Banking & Advisory Specialist

NBMBAA; Cincinnati (OH); Hybrid; USD 21,000 - 30,000; Full time

Job summary

Bank of America in Cincinnati invites applications for a Client Service Representative who will engage clients in the lobby and guide them through self-service options such as mobile, online banking, or ATM. You will accurately process cash transactions and learn clients' financial priorities to connect them with suitable solutions.

We seek a proactive, client-focused professional capable of working weekends, with strong communication and collaboration skills to deliver a superior banking

Qualifications

• Enthusiastic, highly motivated self-starter with a strong work ethic and results-focused mindset.
• Collaborates effectively to get things done and build relationships.
• Confident in educating clients on self-service banking channels (ATM, online, mobile).
• Willing to work weekends and extended hours, with flexibility to travel between centers.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines to protect clients and the bank, complying with laws and regulations.
• Grows knowledge by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls.
• Drives the client experience.
• Manages cash responsibilities.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America in Cincinnati invites applications for a Client Service Representative who will engage clients in the lobby and guide them through self-service options such as mobile, online banking, or ATM. You will accurately process cash transactions and learn clients' financial priorities to connect them with suitable solutions.

We seek a proactive, client-focused professional capable of working weekends, with strong communication and collaboration skills to deliver a superior banking