Relationship Banker: Client Solutions & Banking Expert

Bank of America Corporation; Cincinnati (OH); On-site; USD 32,000 - 48,000; Full time

Job summary

Bank of America in Cincinnati is seeking a customer-facing professional to engage clients in the lobby and assist with self-service transactions, including mobile, online banking, or ATM. You will process cash, discuss financial priorities with clients, and connect them to solutions to meet their goals.

The role emphasizes strong communication, relationship-building, and adherence to laws and bank policies. Weekend availability may be required and benefits support work-life needs.

Qualifications

• Experience in financial services and knowledge of financial services industry, products and solutions.
• One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.
• Six months of cash handling experience.
• Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Responsibilities

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Grows business knowledge and network by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Experience

Branding

Client Solutions

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

Bachelor's Degree or business-relevant Associates Degree such as business management, business administration or finance

Job description

Bank of America in Cincinnati is seeking a customer-facing professional to engage clients in the lobby and assist with self-service transactions, including mobile, online banking, or ATM. You will process cash, discuss financial priorities with clients, and connect them to solutions to meet their goals.

The role emphasizes strong communication, relationship-building, and adherence to laws and bank policies. Weekend availability may be required and benefits support work-life needs.