Relationship Banking Specialist

Bank of America; Bridgeport (CT); Presencial; USD 34.000 - 45.000; Jornada completa

Descripción de la vacante

Bank of America is hiring to engage clients in the lobby, educate them on using self-service resources, and accurately handle cash transactions while delivering exceptional service. You will build relationships, understand clients' financial goals, and connect them to the right solutions.

This role requires effective communication, the ability to learn new platforms, and flexibility to work weekends or extended hours as needed, with a focus on risk culture and regulatory compliance.

Formación

• Enthusiastic, self-starter with strong work ethic and focus on results.
• Ability to build relationships and collaborate with teammates.
• Confident in educating clients on simple banking transactions via self-service tools.
• Comfortable learning new information and technology platforms.

Responsabilidades

• Engage clients in lobby to educate and assist with transactions via self-service resources.
• Process cash transactions accurately and efficiently for clients.
• Develop deep conversations to understand financial goals and connect to suitable solutions.
• Build relationships with clients to meet financial needs and drive client experience.

Conocimientos

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Educación

High School Diploma / GED

Bachelor's Degree or business-relevant Associate's Degree

Descripción del empleo

Bank of America is hiring to engage clients in the lobby, educate them on using self-service resources, and accurately handle cash transactions while delivering exceptional service. You will build relationships, understand clients' financial goals, and connect them to the right solutions.

This role requires effective communication, the ability to learn new platforms, and flexibility to work weekends or extended hours as needed, with a focus on risk culture and regulatory compliance.