Relationship Banking Specialist

Regions Bank; Charlotte (NC); On-site; USD 44,000 - 53,000; Full time

Benefits offered by this job

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Associate Volunteer Program

Job summary

Regions Bank in Charlotte, NC is seeking a Relationship Banker II to meet with customers in person and by phone to assess financial needs and offer appropriate Regions products and guidance. The role emphasizes growth, development, and upward mobility within a results-driven environment.

The position requires strong communication skills, cash handling, and a team-oriented mindset, with opportunities to expand skills in consumer and business lending and digital banking solutions.

Qualifications

• Strong relationship-building and communication skills.
• Ability to assess customer needs and provide guidance on Regions’ products.
• Comfort with cash handling and transaction processing.

Responsibilities

• Achieve branch targets by identifying customer needs and offering Regions solutions.
• Conduct outbound calls to expand relationships with customers and prospects.
• Educate customers on Regions’ Consumer and Business products and services, including loans and deposits.
• Educate customers on digital banking options (mobile, online, ATM).
• Provide a high-quality customer experience and process transactions as needed.
• Own and resolve customer issues or refer to experts as necessary.
• Follow bank processes and identify operational risks with the Branch Manager.

Skills

Relationship building

Strong communication

Customer focus

Ability to handle multiple priorities

Cash handling

Digital banking guidance

Education

High School Diploma or GED

Bachelor’s degree (preferred)

Job description

Regions Bank in Charlotte, NC is seeking a Relationship Banker II to meet with customers in person and by phone to assess financial needs and offer appropriate Regions products and guidance. The role emphasizes growth, development, and upward mobility within a results-driven environment.

The position requires strong communication skills, cash handling, and a team-oriented mindset, with opportunities to expand skills in consumer and business lending and digital banking solutions.