Relationship Banking Specialist

JPMorgan Chase & Co.; Carmel (IN); On-site; USD 42,000 - 65,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Associate Relationship Banker for a Chase Branch in Carmel, IN to welcome clients and provide thoughtful financial solutions.

You will represent our brand with hospitality while using modern banking tools to meet client needs and foster relationships. You will learn products, services, and procedures, consult with clients, and coordinate with a team of experts to address complex financial needs.

Qualifications

• Ability to create memorable experiences for our clients and elevate service.
• Excellent communication to tailor product features for diverse client needs.
• Ability to resolve client issues with attention to detail and consistency.

Responsibilities

• Put clients first and exceed expectations with attentive service.
• Engage in clear, consultative communication to help clients and build trust.
• Assist walk‑in and scheduled clients in person or by phone to nurture relationships.
• Educate clients to use technology solutions like the Chase Mobile App and Chase.com.
• Learn products and procedures to consult on banking solutions and collaborate with specialists.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Excellent communication

Client service orientation

Problem resolution

Risk/compliance awareness

Work flexible hours

Sales experience (1+ year)

Branch hours including weekends

Education

High school diploma or GED

College degree or military equivalent

Tools

Chase Mobile App

Chase.com

Job description

JPMorgan Chase & Co. is seeking an Associate Relationship Banker for a Chase Branch in Carmel, IN to welcome clients and provide thoughtful financial solutions.

You will represent our brand with hospitality while using modern banking tools to meet client needs and foster relationships. You will learn products, services, and procedures, consult with clients, and coordinate with a team of experts to address complex financial needs.