Relationship Banker: Delight Clients with Banking Solutions

JPMorganChase; Chicago (IL); On-site; USD 45,000 - 65,000; Full time

Job summary

JPMorgan Chase is seeking an Associate Relationship Banker for our Chicago area branch network. You will represent the brand with hospitality, help clients navigate financial solutions, and leverage banking technology to improve lives.

You will build lasting relationships by listening to client needs, explaining products, and guiding customers to appropriate services while adhering to regulatory requirements and branch standards. This role emphasizes exceptional service.

Qualifications

• High school diploma, GED, or foreign equivalent required.
• Excellent communication and interpersonal skills.
• Ability to build trust and deliver attentive client service.
• Strong attention to detail and problem-solving abilities.
• Willingness to work branch hours including weekends and evenings.
• Familiarity with financial services or retail banking is a plus.

Responsibilities

• Put clients first and exceed expectations with welcoming service.
• Engage in clear, consultative communication to understand needs.
• Assist walk-in and scheduled clients in person and by phone to build relationships.
• Educate clients on technology solutions like mobile banking and ATMs.
• Learn products and procedures to advise on banking solutions and coordinate with specialists.
• Follow policies, procedures, and regulatory banking requirements.

Skills

Client experience

Communication skills

Problem solving

Risk/compliance awareness

High school diploma or equivalent

Education

High school diploma, GED, or foreign equivalent

College degree or military equivalent

Job description

JPMorgan Chase is seeking an Associate Relationship Banker for our Chicago area branch network. You will represent the brand with hospitality, help clients navigate financial solutions, and leverage banking technology to improve lives.

You will build lasting relationships by listening to client needs, explaining products, and guiding customers to appropriate services while adhering to regulatory requirements and branch standards. This role emphasizes exceptional service.