Relationship Banking & Solutions Advisor

Santander Consumer USA Inc.; Ridge (NY); On-site; USD 35,000 - 53,000; Full time

Job summary

Santander is hiring a Sales and Service Banker to advise customers on banking, lending, and investment products, while delivering outstanding service. You will process teller transactions, identify cross-sell opportunities, and help customers use digital banking tools.

The role emphasizes risk control, accuracy, and teamwork to reach branch targets. You will build lasting relationships with clients, understand their financial goals, and provide tailored solutions.

Qualifications

• High school diploma or GED required.
• Bachelor’s Degree preferred.
• Experience in financial services is a plus.

Responsibilities

• Meet customer financial needs across transactional, servicing, and product areas.
• Grow banking relationships through branch activities and referrals.
• Understand client needs and provide tailored financial solutions.
• Collaborate with team to achieve branch goals and drive performance.
• Deliver elevated, personalized customer service with attention to risk and compliance.
• Perform teller transactions accurately and efficiently.
• Assist with audits, custodianship, and other operational tasks.
• Educate customers on digital banking tools and self-service options.

Skills

Sales experience

Retail banking

Santander experience

Customer service

Cash handling

Communication skills

Digital banking

Cross-selling

Teamwork

Attention to detail

Education

High school diploma

Bachelor’s Degree

Tools

Microsoft Office

Job description

Santander is hiring a Sales and Service Banker to advise customers on banking, lending, and investment products, while delivering outstanding service. You will process teller transactions, identify cross-sell opportunities, and help customers use digital banking tools.

The role emphasizes risk control, accuracy, and teamwork to reach branch targets. You will build lasting relationships with clients, understand their financial goals, and provide tailored solutions.