Relationship Banker: Trusted Banking Advisor & Growth Driver

United States Digital Space LLC; Hyannis (MA); On-site; USD 38,000 - 61,000; Full time

Job summary

Santander is seeking a Relationship Banker to advise customers on banking, lending, and investment products. You will build long-term relationships, promote cross-sell opportunities, and deliver exceptional service across channels.

This role emphasizes understanding customer needs, driving branch sales, and educating clients on digital banking tools, while ensuring regulatory compliance.

Qualifications

• Experience selling products in a target-driven environment.
• Retail banking or financial services sales experience preferred.
• Strong customer service and relationship-building skills.
• Experience with digital banking tools and platforms.

Responsibilities

• Achieve or exceed sales targets by promoting banking products and services.
• Develop and maintain relationships to understand financial needs and offer solutions.
• Prospect new clients via networking, referrals, and community engagement.
• Meet customer financial needs including transactions, servicing, and products.
• Deliver personalized, seamless, and attentive service to enhance loyalty.
• Educate customers on self-service digital options and platforms.
• Ensure compliance with regulatory requirements and internal policies.
• Collaborate with teammates to achieve branch goals and performance.

Skills

Relationship-building

Cross-selling

Customer service

Communication

Education

High school diploma

Bachelor’s Degree

Tools

Digital banking tools

Job description

Santander is seeking a Relationship Banker to advise customers on banking, lending, and investment products. You will build long-term relationships, promote cross-sell opportunities, and deliver exceptional service across channels.

This role emphasizes understanding customer needs, driving branch sales, and educating clients on digital banking tools, while ensuring regulatory compliance.