Relationship Banker: Customer Advocate & Growth

First Merchants Corporation; Columbus (OH); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Base Pay PLUS Bonuses

Medical, Dental and Vision Insurance

401k

Health Savings and Flexible Spending

Vacation/Sick Time

Paid Holidays

Paid Parental Leave

Tuition Reimbursement

Additional Benefits

Job summary

First Merchants Bank seeks a Customer Relationship Representative (Universal Banker) – Reserve to join our team. This full-time role focuses on delivering high-quality customer service by accurately and efficiently completing bank transactions and recommending products and services that meet customers’ financial needs.

You will be part of a high-performing sales environment, travel daily to banking centers within the region, and support training and coaching of staff while ensuring policies are

Qualifications

• High School Diploma or Equivalent.
• Minimum of 6 months of experience selling products or services.
• Minimum of 1 year of sales, banking and/or related experience.
• Extensive travel required, must travel daily to banking centers within assigned region.
• S.A.F.E. Act Registration required through NMLS and must be met within 3 months of hire date.
• Ability to obtain Notary Public designation.
• Ability to multi-task in a fast-paced environment.
• In-depth knowledge of products/services offered by the bank.

Responsibilities

• Provide excellent customer service by responding to requests for banking transactions.
• Answer customer inquiries and problems with solutions meeting current needs.
• Continually building customer loyalty and advocates.

Skills

Customer service

Sales

Multi-tasking

Communication

Education

High School Diploma or Equivalent

Job description

First Merchants Bank seeks a Customer Relationship Representative (Universal Banker) – Reserve to join our team. This full-time role focuses on delivering high-quality customer service by accurately and efficiently completing bank transactions and recommending products and services that meet customers’ financial needs.

You will be part of a high-performing sales environment, travel daily to banking centers within the region, and support training and coaching of staff while ensuring policies are