Relationship Banking Pro - Personal Banker II

Fifth Third; Los Angeles (CA); On-site; USD 44,000 - 73,000; Full time

Job summary

Fifth Third Bank in Los Angeles is seeking a Personal Banker II to deliver exceptional customer experiences and build lasting relationships with existing and prospective customers. You will help customers address financial needs, using a consultative sales and service approach across their lifecycle.

The role requires a High School Diploma or equivalent, 1 year of customer service, or a college degree. Experience in sales and financial analysis is preferred.

Qualifications

• Experience in a sales environment required
• Ability to analyze credit and financial information
• Strong communication and relationship-building skills
• NMLS registration or eligibility is required at time of employment

Responsibilities

• Create a memorable customer experience by cultivating and expanding relationships in an assigned book of business
• Use a consultative approach to uncover needs and tailor recommendations
• Maintain knowledge of products, services, and processes
• Collaborate with internal partners to meet customer needs and resolve issues
• Analyze customer credit data to align solutions with needs
• Provide support for new technology and customer solutions
• Adhere to Bank policies and ethical standards
• Perform other duties as assigned

Skills

Sales experience

Customer service

Credit analysis

Communication

NMLS eligibility

Education

High School Diploma/GED and 1 year customer service experience, or college degree or equivalent military experience

Job description

Fifth Third Bank in Los Angeles is seeking a Personal Banker II to deliver exceptional customer experiences and build lasting relationships with existing and prospective customers. You will help customers address financial needs, using a consultative sales and service approach across their lifecycle.

The role requires a High School Diploma or equivalent, 1 year of customer service, or a college degree. Experience in sales and financial analysis is preferred.