Personal Banker II: Build Lasting Banking Relationships

Fifth Third; Novi (MI); On-site; USD 42,000 - 55,000; Full time

Job summary

Fifth Third Bank in Novi, MI seeks a Personal Banker II to deliver exceptional customer experiences. You will cultivate relationships, use a consultative approach to uncover needs, and provide financial solutions across the customer lifecycle.

The role requires high school graduation with relevant experience or a college degree, and knowledge of credit analysis. Compliance with bank policies and a focus on risk management are essential.

Qualifications

• HS diploma or GED required, plus 1 year customer service experience or college degree.
• Sales experience preferred; knowledge of financial products is a plus.
• Ability to analyze credit and financial information to match customer needs.

Responsibilities

• Create memorable customer experiences by proactively building relationships.
• Use consultative selling to identify and address customer needs with suitable solutions.
• Maintain knowledge of products and processes and collaborate with internal partners.
• Analyze customer credit data to ensure appropriate solutions for needs.
• Support customers with new technology and follow bank policies and ethics.

Skills

Customer service

Sales experience

Credit analysis

Relationship building

Communication skills

Education

HS Diploma/GED

College degree or equivalent military experience

Job description

Fifth Third Bank in Novi, MI seeks a Personal Banker II to deliver exceptional customer experiences. You will cultivate relationships, use a consultative approach to uncover needs, and provide financial solutions across the customer lifecycle.

The role requires high school graduation with relevant experience or a college degree, and knowledge of credit analysis. Compliance with bank policies and a focus on risk management are essential.