Personal Banker II: Build Relationships & Solutions

Fifth Third Bank; Lansing (MI); On-site; USD 42,000 - 64,000; Full time

Job summary

Fifth Third Bank in Lansing, MI seeks a Personal Banker II to deliver an exceptional customer experience while building and maintaining relationships with existing and prospective customers. You will help customers address financial needs by offering solutions across the lifecycle using a consultative sales and service approach.

The role emphasizes risk awareness, adherence to policies, and collaboration with bankers and partners to ensure customer needs are met and issues resolved.

Qualifications

• Experience in a sales environment preferred.
• Ability to build and maintain customer relationships.
• Strong verbal and written communication skills.
• Ability to analyze financial information to recommend solutions.

Responsibilities

• Create a memorable customer experience in person or by phone.
• Use consultative approach to uncover customer needs and tailor recommendations.
• Maintain knowledge of products and services offered.
• Collaborate with internal partners to meet customer needs.
• Analyze credit data to ensure suitable financial solutions.
• Provide support for technology and services to customers.

Education

High School Diploma/GED

College degree or equivalent

Job description

Fifth Third Bank in Lansing, MI seeks a Personal Banker II to deliver an exceptional customer experience while building and maintaining relationships with existing and prospective customers. You will help customers address financial needs by offering solutions across the lifecycle using a consultative sales and service approach.

The role emphasizes risk awareness, adherence to policies, and collaboration with bankers and partners to ensure customer needs are met and issues resolved.