Relationship-Focused Personal Banker II

Fifth Third; Rosemont (IL); On-site; USD 44,000 - 73,000; Full time

Job summary

Fifth Third Bank in Rosemont, IL is seeking a Retail Personal Banker II to deliver an exceptional customer experience by building and maintaining relationships with existing and prospective customers. You will assess financial needs and offer solutions across the lifecycle using a consultative sales and service approach.

Key duties include analyzing credit data, collaborating with internal partners to meet needs, and ensuring adherence to our Code of Business Conduct and risk controls while

Qualifications

• High School Diploma/GED and 1 year customer service experience, or college degree or equivalent military experience.
• Experience in a sales environment required; experience in financial industry a plus.
• Ability to analyze credit and financial information and to professionally represent the bank.

Responsibilities

• Create a memorable customer experience by cultivating and maintaining relationships with a book of business through proactive outreach.
• Use a consultative approach to uncover needs and tailor recommendations and advice.
• Maintain knowledge of products, services, and processes and work with internal partners to meet customer needs.
• Analyze customer credit data and financial information to align solutions with needs.
• Follow the bank's Code of Conduct and Ethics and manage risk in daily activities.

Skills

Sales experience

Customer relationship building

Credit analysis

Communication skills

Business acumen

Decision making

Education

High School Diploma/GED

College degree or equivalent military experience

Job description

Fifth Third Bank in Rosemont, IL is seeking a Retail Personal Banker II to deliver an exceptional customer experience by building and maintaining relationships with existing and prospective customers. You will assess financial needs and offer solutions across the lifecycle using a consultative sales and service approach.

Key duties include analyzing credit data, collaborating with internal partners to meet needs, and ensuring adherence to our Code of Business Conduct and risk controls while