Relationship Banking Associate II

TD; Chelsea (MA); On-site; USD 33,000 - 43,000; Full time

Job summary

TD Bank in Chelsea, MA seeks a Customer Service Teller to deliver everyday banking with accuracy and a client-first approach. You will manage transactions, open accounts, and connect customers with appropriate partners while maintaining TD's risk standards.

Ideal candidates have a high school diploma, 1+ years of client-facing experience, and strong communication skills. The role requires flexibility to work evenings, weekends, and holidays and a commitment to excellent service in a fast-paced

Qualifications

• High school diploma or GED required.
• 1+ years demonstrated experience working with clients, including volunteering, education, or military service.
• Teller or cash-handling experience in a client-facing/financial institution preferred.
• Ability to work during operating hours, including evenings, weekends and holidays.
• Strong organization skills to handle multiple tasks in a fast-paced environment.
• Excellent communication skills with ability to be concise, clear and consistent.
• Notary License preferred.

Responsibilities

• Orchestrates client experience by managing client flow and referrals.
• Serves as hospitality ambassador delivering consistent, relationship-driven experiences.
• Educates clients on banking products and digital capabilities to enhance convenience.
• Schedules appointments for consumer accounts and deepens opportunities.
• Balances client needs with policy adherence to ensure compliant outcomes.

Skills

Communication skills

Problem-solving

Microsoft Office

Education

High school diploma or GED

Notary License preferred

Tools

Microsoft Office

Job description

TD Bank in Chelsea, MA seeks a Customer Service Teller to deliver everyday banking with accuracy and a client-first approach. You will manage transactions, open accounts, and connect customers with appropriate partners while maintaining TD's risk standards.

Ideal candidates have a high school diploma, 1+ years of client-facing experience, and strong communication skills. The role requires flexibility to work evenings, weekends, and holidays and a commitment to excellent service in a fast-paced