Relationship Banking Associate

TD; Chelsea (MA); On-site; USD 33,000 - 43,000; Full time

Job summary

TD Bank in Chelsea, Massachusetts is hiring a Customer Service Teller to deliver everyday banking with a high-touch, relationship-driven approach. You'll open and maintain basic consumer accounts, guide clients to specialists, and act as the hospitality ambassador of the financial center.

The role requires a high school diploma or GED, 1+ years of client contact, cash-handling experience, excellent communication, and flexibility to work evenings, weekends, and holidays.

Qualifications

• High school diploma or GED required.
• 1+ years experience with clients in a financial or customer-facing setting preferred.
• Teller or cash-handling experience in a client-facing environment preferred.
• Strong communication and organizational skills.
• Ability to work evenings, weekends and holidays as scheduled.

Responsibilities

• Serve as the first point of contact for clients and provide hospitality.
• Process everyday banking transactions accurately and efficiently.
• Identify client needs and refer to appropriate banking specialists.
• Engage in inbound and outbound client outreach and scheduling appointments.

Skills

Communication skills

Organization skills

Problem-solving

Time management

Customer service orientation

Education

High school diploma or GED

Notary License preferred

Tools

Microsoft Office

Job description

TD Bank in Chelsea, Massachusetts is hiring a Customer Service Teller to deliver everyday banking with a high-touch, relationship-driven approach. You'll open and maintain basic consumer accounts, guide clients to specialists, and act as the hospitality ambassador of the financial center.

The role requires a high school diploma or GED, 1+ years of client contact, cash-handling experience, excellent communication, and flexibility to work evenings, weekends, and holidays.