Relationship Banking Specialist

TD; Chelmsford (MA); On-site; USD 46,000 - 58,000; Full time

Job summary

TD is seeking a Customer Service Teller in Chelmsford, MA to deliver everyday banking with accuracy and care. You will greet clients, handle standard transactions, and identify opportunities to connect clients with the right TD partners to meet their financial goals.

Ideal candidates bring 1+ year of client-facing experience, strong communication skills, and a commitment to reliable, compliant service. Flexible scheduling supports evenings and weekends as needed.

Qualifications

• High school diploma or GED required.
• 1+ years demonstrated experience working with clients or in a service setting.
• Teller or cash-handling experience preferred.
• Ability to work evenings, weekends and holidays as scheduled.
• Proficient in Microsoft Office and basic office tasks.

Responsibilities

• Orchestrates daily client experience by managing client flow in person and by phone.
• Acts as hospitality ambassador, delivering consistent, relationship-driven service.
• Educates clients on banking products and digital capabilities to enhance convenience.
• Handles client inquiries, issues, and referrals to appropriate partners.
• Performs a broad range of routine transactions within authority limits.
• Escalates non-standard issues and ensures compliance with policies.

Skills

Customer service

Cash handling

Communication

Education

High school diploma or GED

Notary License preferred

Tools

Microsoft Office

Job description

TD is seeking a Customer Service Teller in Chelmsford, MA to deliver everyday banking with accuracy and care. You will greet clients, handle standard transactions, and identify opportunities to connect clients with the right TD partners to meet their financial goals.

Ideal candidates bring 1+ year of client-facing experience, strong communication skills, and a commitment to reliable, compliant service. Flexible scheduling supports evenings and weekends as needed.