Relationship-Driven Banking Associate

TD Bank Group; New York, Northern (NY, KY); Hybrid; USD 33,000 - 43,000; Part time

Job summary

TD Bank Group in New York is seeking a client-focused teller to deliver everyday banking services with accuracy and a high level of service. You will be the first point of contact, handling transactions, answering questions, and connecting clients to partners to meet their financial goals.

The role requires strong communication, organizational skills, and the ability to work evenings, weekends and holidays as scheduled.

Qualifications

• High school diploma or GED is required.
• 1+ years demonstrated experience working with clients.
• Ability to work during evenings, weekends and holidays as scheduled.
• Strong organization and communication skills.
• Proficient in Microsoft Office; Notary license preferred.

Responsibilities

• Orchestrates the overall client experience by effectively managing client flow (in-person and phone).
• Serves as a hospitality ambassador for the financial center, delivering consistent client experiences.
• Creates personalized client-first interactions that build trust and strengthen relationships.
• Proactively educates clients on banking products and digital capabilities to enhance convenience.
• Engages clients through proactive outreach, including scheduling appointments for consumer account needs.
• Balances client needs with policy adherence and risk awareness to ensure compliant outcomes.

Skills

Customer service

Communication

Organization

Problem-solving

Microsoft Office

Education

High school diploma or GED

Notary License preferred

Tools

Microsoft Office

Job description

TD Bank Group in New York is seeking a client-focused teller to deliver everyday banking services with accuracy and a high level of service. You will be the first point of contact, handling transactions, answering questions, and connecting clients to partners to meet their financial goals.

The role requires strong communication, organizational skills, and the ability to work evenings, weekends and holidays as scheduled.