Relationship Banking Associate II

TD; Arlington (MA); On-site; USD 30,000 - 38,000; Full time

Job summary

TD Bank in Arlington, MA is hiring for an on-site client-facing banking role. The position involves delivering everyday banking services, assisting customers with account needs, and connecting them to TD partners for suitable solutions. Candidates should be able to work during evenings, weekends, and holidays.

Minimum requirements include a high school diploma or GED and strong communication skills. Notary license is a plus. Microsoft Office proficiency is preferred.

Qualifications

• Experience interacting with clients in a financial services setting.
• Ability to work evenings, weekends and holidays as scheduled.
• High school diploma or GED required.
• Notary license preferred.
• Proficient in Microsoft Office.

Responsibilities

• Serve as the first contact for client inquiries and referrals to appropriate partners.
• Deliver accurate, efficient everyday banking transactions.
• Build trusted client relationships through needs-based engagement.
• Educate clients on banking products and digital capabilities.
• Maintain compliance with risk and regulatory standards.
• Assist in inbound and outbound client acquisition efforts.
• Escalate non-standard issues as needed.

Skills

Excellent communication

Strong organizational skills

Problem solving

Microsoft Office

Customer service experience

Education

High school diploma or GED

Notary license preferred

Job description

TD Bank in Arlington, MA is hiring for an on-site client-facing banking role. The position involves delivering everyday banking services, assisting customers with account needs, and connecting them to TD partners for suitable solutions. Candidates should be able to work during evenings, weekends, and holidays.

Minimum requirements include a high school diploma or GED and strong communication skills. Notary license is a plus. Microsoft Office proficiency is preferred.