Relationship Banking Associate II

TD Bank; Amherst (NH); On-site; USD 30,000 - 38,000; Full time

Job summary

TD Bank in Amherst, NH is seeking a customer-facing role focused on delivering everyday banking and consumer product solutions. You will engage clients, open/maintain accounts, and guide them through TD’s services while upholding risk and regulatory standards.

The position emphasizes needs-based conversations, accurate transactions, and a high-touch client experience, with flexibility to work evenings, weekends, and holidays as required.

Qualifications

• High school diploma or GED required.
• 1+ years of client-facing experience preferred.
• Teller or cash-handling experience is a plus.
• Ability to work evenings, weekends and holidays as scheduled.
• Strong communication and organizational skills.

Responsibilities

• Orchestrates the overall client experience by managing client flow and inquiries.
• Serves as a hospitality ambassador delivering relationship-driven service.
• Creates personalized, client-first interactions to build trust.
• Educates clients on banking products and digital capabilities.
• Engages in proactive outreach and schedules appointments for consumer needs.
• Balances client needs with policy adherence and risk awareness.

Skills

Excellent communication

Customer service

Problem solving

Microsoft Office

Time management

Education

High school diploma or GED

1+ years experience working with clients

Teller or cash-handling experience

Notary License preferred

Tools

Microsoft Office

Job description

TD Bank in Amherst, NH is seeking a customer-facing role focused on delivering everyday banking and consumer product solutions. You will engage clients, open/maintain accounts, and guide them through TD’s services while upholding risk and regulatory standards.

The position emphasizes needs-based conversations, accurate transactions, and a high-touch client experience, with flexibility to work evenings, weekends, and holidays as required.