Relationship Banking Associate I

TD Bank; Springfield (MA); On-site; USD 30,000 - 37,000; Part time

Job summary

TD Bank in Springfield, MA is seeking a part-time Customer Service/Teller to be the first point of contact for clients. You will handle everyday banking transactions, greet customers, guide traffic, and promote self-serve solutions while upholding risk and regulatory standards.

You will build relationships by identifying client needs, refer to partners, and deliver accurate service with professionalism. The role requires flexibility to work evenings, weekends, and holidays as scheduled, with

Qualifications

• High school diploma or GED required.
• 1 year demonstrated experience working with clients.
• Teller or cash-handling experience preferred.
• Ability to work evenings, weekends and holidays as scheduled.
• Strong organization and communication skills.
• Notary License preferred.

Responsibilities

• First point of contact for clients, guiding traffic flow and delivering a high-touch experience.
• Perform everyday banking transactions accurately and efficiently.
• Deepen relationships by identifying needs and referring clients to partners.
• Educate clients on products and self-serve channels.
• Uphold risk and regulatory standards in all interactions.

Skills

Excellent communication

Strong organization

Problem solving

Customer service

Education

High school diploma or GED

Notary License preferred

Tools

Microsoft Office

Job description

TD Bank in Springfield, MA is seeking a part-time Customer Service/Teller to be the first point of contact for clients. You will handle everyday banking transactions, greet customers, guide traffic, and promote self-serve solutions while upholding risk and regulatory standards.

You will build relationships by identifying client needs, refer to partners, and deliver accurate service with professionalism. The role requires flexibility to work evenings, weekends, and holidays as scheduled, with