Banking Associate I: Client Care & Growth

TD Bank, N.A.; Springfield (MA); On-site; USD 29,000 - 36,000; Full time

Job summary

TD Bank, N.A. in Springfield, MA is seeking a client-facing associate to deliver everyday banking with accuracy and care.

You will be the hospitality ambassador at the financial center, guiding client flow and handling transactions within approved limits. You will identify client needs, educate on self-serve options, and refer to partners to help achieve financial goals while upholding risk and regulatory standards.

Qualifications

• Must have high school diploma or GED.
• Excellent communication, concise and clear.
• Strong organization and multitasking abilities.
• Problem-solving mindset with customer focus.

Responsibilities

• Be the first point of contact for clients, guiding traffic.
• Process everyday banking transactions accurately.
• Identify client needs and refer to partners for solutions.
• Educate clients on self-serve options and products.

Skills

Communication

Organization

Problem solving

Multitasking

Customer service

Education

High school diploma or GED

Notary License preferred

Tools

Microsoft Office

Job description

TD Bank, N.A. in Springfield, MA is seeking a client-facing associate to deliver everyday banking with accuracy and care.

You will be the hospitality ambassador at the financial center, guiding client flow and handling transactions within approved limits. You will identify client needs, educate on self-serve options, and refer to partners to help achieve financial goals while upholding risk and regulatory standards.