Relationship Banking Associate: Connect & Serve Clients

JPMorganChase; Overland Park (KS); On-site; USD 42,000 - 68,000; Full time

Job summary

JPMorgan Chase is seeking an Associate Relationship Banker at a Chase Branch in Overland Park, KS to welcome clients and provide thoughtful financial solutions. You will help clients use Chase mobile and digital tools, build lasting relationships, and refer specialists for complex needs.

The role emphasizes hospitality, regulatory compliance, and teamwork with branch colleagues. The position requires flexible hours, including weekends and some evenings, with a focus on excellent client service.

Qualifications

• Ability to create memorable experiences for clients; tailor service to needs.
• Excellent communication skills, in person and over the phone, to explain banking options.
• Ability to resolve client issues with attention to detail and consistency.
• Adherence to risk, compliance, and training requirements.
• Flexibility to work branch hours including weekends and some evenings.

Responsibilities

• Put clients first and exceed expectations with attentive service.
• Engage in clear, polite communication to build trust and understand needs.
• Assist walk-in and scheduled clients, in person or over the phone, to build relationships.
• Educate clients on technology solutions like Chase Mobile App, Chase.com, ATMs.
• Learn products, services, and procedures to advise on banking solutions.
• Adhere to policies, procedures, and regulatory requirements.

Skills

Client experience

Communication skills

Problem solving

Regulatory compliance

Branch hours availability

Education

High school degree / GED

College degree or military equivalent

Job description

JPMorgan Chase is seeking an Associate Relationship Banker at a Chase Branch in Overland Park, KS to welcome clients and provide thoughtful financial solutions. You will help clients use Chase mobile and digital tools, build lasting relationships, and refer specialists for complex needs.

The role emphasizes hospitality, regulatory compliance, and teamwork with branch colleagues. The position requires flexible hours, including weekends and some evenings, with a focus on excellent client service.