Client-Centric Banker: Relationship & Tech Savvy

JPMorgan Chase & Co.

Kansas City (MO)

On-site

USD 38,000 - 52,000

Full time

3 days ago

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Job summary

JPMorgan Chase & Co. - Chase is hiring an Associate Banker to deliver exceptional client experiences in our Kansas City branch. You will welcome clients, assist with account opening and servicing, and guide them in using Chase Mobile App and online channels to meet their financial needs.

Strong communication and relationship skills are vital, as is the ability to work with the team to provide seamless, compliant service and support branch operations.

Qualifications

Client-focused service mindset and welcoming environment.
Ability to build trusted relationships with clients.
Clear, polite communication to understand and help clients.
Resolve client issues with attention to detail.
Collaborate with branch team to deliver seamless service.
Learn products, services, and procedures quickly.
High school diploma or GED equivalent.

Responsibilities

Create a welcoming environment by greeting clients and managing lobby flow.
Open new accounts and provide account servicing in compliance with policies.
Assist clients with day-to-day banking using Chase Mobile App and online tools.
Build relationships by listening, asking questions, and offering solutions.
Handle branch operations, including cash devices, per bank procedures.

Skills

Client-first service

Relationship building

Effective communication

Issue resolution

Team collaboration

Learning new products

Education

High school diploma or GED

Job description

Strong communication and relationship skills are vital, as is the ability to work with the team to provide seamless, compliant service and support branch operations.

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