Relationship Banker: Elevate Client Experiences

JPMorgan Chase & Co.; Overland Park (KS); On-site; USD 42,000 - 64,000; Full time

Job summary

JPMorgan Chase & Co. in Overland Park, KS, is seeking an Associate Relationship Banker to welcome clients, understand their financial needs, and provide tailored banking solutions.

You will use Chase Mobile App, Chase.com, and ATMs to enhance the client experience while maintaining compliance with banking regulations. The role emphasizes relationship-building, professional communication, and the ability to operate during branch hours including weekends and some evenings.

Qualifications

• High school diploma or GED (or foreign equivalent).
• College degree or military equivalent preferred.
• 1+ year of sales experience in Retail, Financial Services, or related industries is preferred.
• Experience adhering to banking policies, procedures, and regulatory requirements.

Responsibilities

• Put clients first and exceed expectations with attentive, friendly service.
• Engage in clear, consultative communication to understand client needs.
• Assist walk-in and scheduled clients in person and by phone to build relationships and tailor recommendations.
• Educate clients on technology solutions (Chase Mobile App, Chase.com, ATMs).
• Learn products and procedures quickly to consult on banking solutions and connect clients to experts.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Communication skills

Customer experience

Problem solving

Risk & compliance

Sales experience

Education

High school diploma

College degree

Tools

NMLS registration

Job description

JPMorgan Chase & Co. in Overland Park, KS, is seeking an Associate Relationship Banker to welcome clients, understand their financial needs, and provide tailored banking solutions.

You will use Chase Mobile App, Chase.com, and ATMs to enhance the client experience while maintaining compliance with banking regulations. The role emphasizes relationship-building, professional communication, and the ability to operate during branch hours including weekends and some evenings.