Associate Banker: Friendly, Tech‑Driven Client Service

JPMorgan Chase & Co.; Mentor-on-the-Lake (OH); On-site; USD 22,000 - 30,000; Part time

Job summary

JPMorgan Chase & Co. in Cleveland East Area seeks an Associate Banker for 30 hours per week. You will greet clients, open and service accounts, and guide customers to digital tools while delivering thoughtful, friendly service. This role emphasizes relationship building and teamwork in a fast-paced branch environment.

The ideal candidate has a high school diploma or GED and strong communication skills, with a focus on customer satisfaction and regulatory compliance.

Qualifications

• Customer service experience or related experience.
• High school diploma or GED.
• Ability to learn products and procedures quickly.
• Strong communication and interpersonal skills.
• Team-oriented with attention to detail.

Responsibilities

• Create a welcoming environment by greeting clients and guiding them through the lobby flow using a tablet.
• Open new accounts and service existing ones while following policies and regulatory requirements.
• Assist clients with day-to-day banking and promote digital self-service options.
• Build relationships with clients and collaborate with team to meet financial goals.
• Support branch operations and cash handling in line with bank procedures.

Skills

Customer service

Communication skills

Relationship building

Team collaboration

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Cleveland East Area seeks an Associate Banker for 30 hours per week. You will greet clients, open and service accounts, and guide customers to digital tools while delivering thoughtful, friendly service. This role emphasizes relationship building and teamwork in a fast-paced branch environment.

The ideal candidate has a high school diploma or GED and strong communication skills, with a focus on customer satisfaction and regulatory compliance.