Part-Time Client Experience Banker

JPMorgan Chase & Co.; Kent (OH); On-site; USD 22,000 - 28,000; Part time

Job summary

JPMorgan Chase & Co. in Kent, OH, is seeking an Associate Banker to provide welcoming, personalized service and help clients achieve their financial goals. You will greet clients, manage lobby flow, assist with account openings, and educate on digital tools like Chase Mobile App and Chase.com.

The role emphasizes building trusted relationships, understanding client needs, and delivering efficient service within branch operations, while complying with policies and regulatory requirements.

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow using a tablet.
• Exceed client expectations by servicing accounts and opening new accounts.
• Educate clients on day-to-day banking and self-service options like Chase Mobile App.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations like cash devices following policies.

Skills

Customer focus

Relationship building

Communication

Problem solving

Teamwork

Learning quickly

Attention to detail

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Kent, OH, is seeking an Associate Banker to provide welcoming, personalized service and help clients achieve their financial goals. You will greet clients, manage lobby flow, assist with account openings, and educate on digital tools like Chase Mobile App and Chase.com.

The role emphasizes building trusted relationships, understanding client needs, and delivering efficient service within branch operations, while complying with policies and regulatory requirements.