Relationship Banking Associate | Client-Centric Service

Fairygodboss; Walnut Creek (CA); On-site; USD 48,000 - 62,000; Full time

Job summary

Chase is seeking an Associate Banker to welcome clients, provide attentive service, and guide them through banking solutions using the latest technology. You will build trusted relationships and help clients reach their financial goals within a supportive branch team.

Join a culture of hospitality, integrity, and inclusion, contributing to branch success while delivering exceptional client experiences across everyday banking activities.

Qualifications

• Ability to put clients first and exceed their expectations by delivering attentive service.
• Ability to build trusted relationships with clients.
• Ability to communicate clearly and politely to understand and help clients.
• Ability to resolve client issues with attention to detail.
• Ability to work with others to deliver seamless service.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Open new accounts and service existing ones while following policies and regulations.
• Educate clients on day-to-day banking and digital self-service options.
• Build relationships by listening, asking questions, and offering product solutions.
• Assist with branch operations and cash handling in line with procedures.

Skills

Client service

Relationship building

Communication

Empathy

Team collaboration

Product knowledge

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to welcome clients, provide attentive service, and guide them through banking solutions using the latest technology. You will build trusted relationships and help clients reach their financial goals within a supportive branch team.

Join a culture of hospitality, integrity, and inclusion, contributing to branch success while delivering exceptional client experiences across everyday banking activities.