Relationship-Driven Banker

Testing Site - JPMC; Town of Brookfield (WI); On-site; USD 42,000 - 54,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver welcoming, attentive service and help clients meet their financial goals. You will greet clients, process transactions, open accounts, and educate on digital banking tools, while building trusted relationships and collaborating with a team of experts.

The role emphasizes customer-centric service, learning products quickly, and maintaining compliance with banking standards in a fast-paced branch environment.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Strong communication and empathetic customer interactions.
• Ability to learn products, services, and procedures quickly.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment and greet clients upon entering the branch.
• Assist with day-to-day transactions and open new accounts per policies.
• Educate clients on technology options like mobile app and online banking.
• Build relationships by listening, asking questions, and guiding clients to experts.
• Perform branch operations adhering to bank policies and procedures.

Skills

Client service

Relationship building

Communication

Empathy

Attention to detail

Teamwork

Product knowledge

Learning agility

Cash handling

Education

High school diploma

Job description

Chase is seeking an Associate Banker to deliver welcoming, attentive service and help clients meet their financial goals. You will greet clients, process transactions, open accounts, and educate on digital banking tools, while building trusted relationships and collaborating with a team of experts.

The role emphasizes customer-centric service, learning products quickly, and maintaining compliance with banking standards in a fast-paced branch environment.