Client-Focused Relationship Banker

JPMorganChase; Pennsylvania; On-site; USD 42,000 - 64,000; Full time

Job summary

JPMorgan Chase in Pennsylvania seeks an Associate Relationship Banker to welcome clients, provide friendly service, and apply banking solutions with the latest technology to meet financial needs.

You will engage walk-in and scheduled clients, build lasting relationships, explain Chase Mobile App and online tools, and work within risk and compliance requirements while collaborating with branch experts.

Qualifications

• High school degree, GED, or foreign equivalent.
• Ability to work branch hours including weekends and some evenings.
• 1+ year of sales experience in Retail, Financial Services, or other related industries.
• College degree or military equivalent.
• Experience adhering to banking policies, procedures, and regulatory requirements.

Responsibilities

• Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
• Engage in clear, polite, consultative communication to help clients and build trust – ask questions and listen to understand, anticipate their needs.
• Assist walk-in and scheduled clients, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
• Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
• Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Excellent communication

Customer focus

Relationship building

Education

High school degree/GED or equivalent

College degree or military equivalent

Job description

JPMorgan Chase in Pennsylvania seeks an Associate Relationship Banker to welcome clients, provide friendly service, and apply banking solutions with the latest technology to meet financial needs.

You will engage walk-in and scheduled clients, build lasting relationships, explain Chase Mobile App and online tools, and work within risk and compliance requirements while collaborating with branch experts.