Relationship Banker — Elevate Client Experience

JPMorgan Chase & Co.; Bridgeville (Allegheny County); On-site; USD 42,000 - 72,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Associate Relationship Banker at a Chase branch in Bridgeville, PA to welcome clients and apply financial knowledge to offer thoughtful solutions.

You will use Chase Mobile App and online banking to assist customers and deepen relationships. Responsibilities include engaging clients, understanding financial needs, delivering friendly service, and adhering to banking policies.

Qualifications

• Excellent communication skills with clients in person and over the phone.
• Ability to resolve client issues with attention to detail and courtesy.
• Ability to create memorable experiences and elevate the client experience.

Responsibilities

• Put clients first and exceed their expectations by delivering attentive service.
• Engage in clear, consultative communication to understand client needs and build trust.
• Assist walk-in and scheduled clients in person and by phone to tailor product recommendations.
• Educate clients on technology solutions such as Chase Mobile App and Chase.com to meet banking needs.
• Learn products and procedures quickly to consult on banking solutions and connect clients to specialists.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Excellent communication

Client service

Problem solving

Relationship building

Education

High school diploma/GED/foreign equivalent

College degree or military equivalent

Job description

JPMorgan Chase & Co. is seeking an Associate Relationship Banker at a Chase branch in Bridgeville, PA to welcome clients and apply financial knowledge to offer thoughtful solutions.

You will use Chase Mobile App and online banking to assist customers and deepen relationships. Responsibilities include engaging clients, understanding financial needs, delivering friendly service, and adhering to banking policies.