Relationship Banking Advisor

Santander Consumer USA Inc.; Methuen (MA); On-site; USD 35,000 - 53,000; Full time

Job summary

Santander Consumer USA Inc. is seeking a Sales and Service Banker to act as a trusted advisor, helping customers with banking, lending, and investment needs while delivering exceptional service.

The role focuses on building long-term relationships, reducing risk, and educating customers on digital banking. The position requires high quality customer service, cash handling, and the ability to work in a fast-paced environment, with potential for weekend and evening hours.

Qualifications

• High school diploma or GED required.
• Bachelor’s Degree preferred in related field or equivalent demonstrated through work experience, training, military service, or education.

Responsibilities

• Build trusted relationships with customers and understand financial needs.
• Provide tailored solutions for banking, lending and investment products.
• Deliver outstanding service, process teller transactions, educate customers on digital tools.
• Identify cross-sell opportunities and contribute to branch sales targets.

Skills

Sales

Retail Banking

Cross-selling

Customer service

Cash handling

Communication

Digital tools

Team collaboration

Attention to detail

Policy compliance

Education

High school diploma

Bachelor’s Degree

Tools

Microsoft Office

Job description

Santander Consumer USA Inc. is seeking a Sales and Service Banker to act as a trusted advisor, helping customers with banking, lending, and investment needs while delivering exceptional service.

The role focuses on building long-term relationships, reducing risk, and educating customers on digital banking. The position requires high quality customer service, cash handling, and the ability to work in a fast-paced environment, with potential for weekend and evening hours.