Relationship Banking Advisor

0101 The Huntington National Bank; Anna (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Huntington National Bank is seeking a Financial Relationship Banker to retain and grow consumer and business customer relationships by identifying financial goals and needs and recommending deposit, loan and other banking products and services.

You will resolve customer issues, educate customers on online and mobile banking, and collaborate across areas to deepen relationships while following all policies and procedures. This role is office-based with potential for flexible work arrangements.

Qualifications

• High School Diploma or GED and minimum of 1 year customer service and sales in banking, financial services or goal driven retail sales, or business to business sales experience or military service in an administration, contracting, civil affairs or similar role.
• Bachelor's Degree and 1 year or more in customer service and sales in banking, financial services or goal driven retail sales, or Business to Business sales experience.
• Ability to build, deepen and retain relationships; knowledge of banking products and services.

Responsibilities

• Providing excellent customer service and effectively resolving customer issues.
• Proactively identifies opportunities to grow customer relationships through pre-set appointments, Centers of Influence, a disciplined sales process, new customer follow-up program, and sourcing referrals from customers, bank colleagues and partners.
• Educating and referring customers to other areas of the bank to deepen relationships and build strong internal partnerships.
• Educating customers on how to optimize their use of bank technology (online, mobile, and ATM banking).
• Maintaining knowledge of all products, services, technology and policies.
• Adhering to all operational, security, risk and regulatory policies and procedures.

Skills

Customer service

Sales

Relationship building

Banking knowledge

Education

High School Diploma or GED

Bachelor's Degree (preferred)

Job description

Huntington National Bank is seeking a Financial Relationship Banker to retain and grow consumer and business customer relationships by identifying financial goals and needs and recommending deposit, loan and other banking products and services.

You will resolve customer issues, educate customers on online and mobile banking, and collaborate across areas to deepen relationships while following all policies and procedures. This role is office-based with potential for flexible work arrangements.