Relationship Banker: Trusted Advisor & Growth Driver

Santander Group; Wilkins Four Corners (MA); On-site; USD 38,000 - 61,000; Full time

Job summary

Santander Group in Plainville, MA is seeking a Relationship Banker who builds lasting client relationships by understanding their financial needs and providing tailored banking, lending, and investment solutions. You will engage customers to identify opportunities, educate them on digital tools, and deliver a seamless, high‑quality experience.

You will drive branch sales, support digital banking adoption, and ensure compliant, customer‑centric service while contributing to the bank’s growth and

Qualifications

• High school diploma or GED is required.
• Bachelor’s degree or equivalent with 3+ years sales experience preferred.
• Experience in retail banking sales or consultative relationship sales is required.
• Proven track record in cross-selling and customer service.
• Strong communication and teamwork skills.

Responsibilities

• Achieve or exceed sales targets by cross-selling banking products.
• Develop relationships and understand clients' financial needs.
• Prospect for new clients through referrals and community engagement.
• Provide exceptional customer service and digital banking guidance.
• Ensure compliance with regulations and internal policies.
• Collaborate with teammates to meet branch goals.

Skills

Cross-selling

Relationship building

Customer service

Communication skills

Education

High school diploma or GED

Bachelor’s degree in related field

Retail banking sales experience

Tools

Microsoft Office

Job description

Santander Group in Plainville, MA is seeking a Relationship Banker who builds lasting client relationships by understanding their financial needs and providing tailored banking, lending, and investment solutions. You will engage customers to identify opportunities, educate them on digital tools, and deliver a seamless, high‑quality experience.

You will drive branch sales, support digital banking adoption, and ensure compliant, customer‑centric service while contributing to the bank’s growth and